About.
With you from initial claim assessment to restoration and beyond.
HBI Australia are leading experts in residential and commercial insurance building repairs and restoration, offering a full service that’s customised to your individual situation. Our friendly team are equipped to get the job done right the first time, every time. If you’re ready to find out how HBI Australia can help you, call us today to get your project started. You can also view our flexible options for paying your excess or approving your claim so that we can get to work as soon as possible.
Customer focused, service driven. Our corporate mission is to deliver an experience, not just a repair.
Our competitive advantage is apparent in our ability to provide a quality customer experience while remaining competitively consistent in price. Our hybrid strategy point of difference in conjunction with cost leadership, enables us to deliver value for money and sustain a strong presence in the Insurance Rectification and Home Modifications market.
Honest.
Proudly trusted by our clients and partners.
We’ve been in the insurance rectification industry for over 15 years and have worked hard to forge strong, long-term relationships with our customers, insurance and trade partners built on honesty. Earning the trust of our clients and partners is paramount to our success, and we have achieved this through our reliability, dependability, co-operation, alertness and professionalism.
Earning client trust is crucial at HBI Australia, achieved through our reliability, cooperation, and professionalism. We manage building repairs transparently, ensuring peace of mind by handling all aspects of the process, including unforeseen costs within our initial quotes. We prioritise the quality of our repairs to maintain high standards. We’ve established a solid reputation for achieving complete client satisfaction. This commitment to excellence is the hallmark of the HBI Australia way.
Bonafide.
When it comes to a building company you can trust – We’re the real deal.
Our clients always come before a repair claim. As every case is different, we treat all clients individually which allows us to understand each client’s unique needs. This is just another way the HBI experience puts us a cut above the rest by ensuring our clients enjoy a personalised service delivered with genuine care.
At HBI, our ‘Care’ Factor—Considerate, Positive, Respectful, Enthusiastic – guides every client interaction and repair. As leaders in building rectification and restoration, we leverage advanced digital technologies to streamline processes, ensuring efficient and timely project management. Our success hinges on maintaining high standards and a strong commitment to quality, recognising that our reputation is built on the outcome of our last job in a dynamic and demanding industry.
Integrity.
What you see is what you get with HBI Australia.
Our dedicated team know their stuff and use their extensive knowledge and expertise to deliver exceptional customer service each and every time. In fact, our people have over 200 years of construction and insurance repair experience between them!
We have consistently provided top-notch professional repairs for our clients. Our team’s diverse expertise and extensive experience enable us to handle complex repair claims effortlessly. Our services adhere to Australian standards with customer experience and satisfaction as a priority. With dedicated Project Managers and Site Supervisors, we ensure the highest quality control throughout the repair process. At HBI Australia, we transform complex challenges into simple solutions, striving to minimise disruptions and swiftly restore normality for our clients.
Residential
We can service all your residential needs. Checkout in more detail how we can help make the claim process as easy as possible.
Commercial
Looking for further information on your commercial claim. Then this is the section you need. Find out more about how we can help you.
