We are experts in property repair, customer care and insurance claim management.

We are leading experts in residential and commercial building repairs and restorations.

We’re with you from initial claim assessment to restoration and beyond, offering a full service that’s customised to your individual situation. Our friendly trade partners are fully licenced, insured and equipped to get the job done right the first time, every time. If you’re ready to find out how HBI Australia can help you, call us today to get your project started.

Rapid Emergency and Disaster Relief

We provide a round-the-clock, 24/7 emergency and disaster response service dedicated to assisting in times of crisis. Our coverage spans South East Queensland, including urban and rural areas, as well as far North Coast NSW, Mid North Coast,  Northern Rivers, Central Coast, Newcastle and Hunter regions of New South Wales. We are committed to rapid, reliable, and efficient service to help communities during unexpected disasters.

Complete Claim Management

We ensure your property’s safety and restoration by assessing damage and causation, followed by executing high-quality repairs to restore your property to its optimal condition. This comprehensive approach covers everything from initial evaluation to the final stages of repair, prioritizing safety and excellence throughout the process.

Commercial and Large Loss Specialists

We offer highly competitive rates and boast extensive experience in collaborating with insurance partners, lost adjusters and brokers on commercial and large loss claims throughout Australia. Our expertise ensures efficient, effective solutions for complex cases, making us a trusted choice for navigating the intricacies of insurance claims and securing optimal outcomes for our clients.

Re-Roofing Services

Our team of skilled estimators, supervisors, and expert tradespeople are fully equipped to handle all your re-roofing requirements. We provide top-quality materials, reliable service and solutions for any roofing project, ensuring that every detail is managed with the utmost professionalism. Trust us to deliver exceptional results and enhance the durability and appearance of your roof.

Residential

We can service all your residential building needs. Checkout in more detail how we can help make the claim process as easy as possible.

Commercial

Looking for further information on your commercial claim. Then this is the section you need. Find out more about how we can help you.

Projects.

Our experience and understanding of complexities that arise during the building process enables us to deliver projects on time, on budget and with minimal disruption.

Testimonials.

Since 2007 we have provided exceptional customer service to over 15 000 valued customers.
Here is what they have said.

I would like to express my sincere thanks especially to Ashley and Rick, as well as Shannon and all the trades involved with the the repair works after Hail storm damage to my mother-in-laws home on the central coast. They did so with such professionalism, responsiveness and organizational skills. I felt like they treated our job like it was their own home. Despite some significant obstacles in the course of which, they were able to find solutions, restoring the home, leaving it clean and safe, right before Christmas.(Albeit without me ever being on site) It was a remarkable feat! Service such as this is seldom seen these days. It's evident that those named approach their work with great conviction as their efforts were nothing short of exemplary!! Thanks to NRMA for appointing them and fervently recommend HBI's services to anyone under the IAG umbrella. Truly FIRST CLASS! Thank you. Kindest Regards Ray (from Coffs)
Raymond Magri
Repairs done quickly and professionally. Julie was great 👍 updating me on the progress of my claim & the scope of works by either text or phone once a week. Very refreshing & made me feel nothing was too much trouble. Thanks Julie.
Robyn Mulvihill
Good communication through the repair process and we were very satisfied with the finished result ! Good quality workmanship and service.
Jennifer Bailey
Thanks for organising the insurance repairs, following up and fitting in my time schedule. Julie was great communicating with me and all the tradespeople.
Meryl Kerrison