Commercial - HBI Australia

Commercial.

Our comprehensive commercial building and repair services.

We’re with you from claim to restoration and beyond, providing a comprehensive commercial service tailored to your unique needs. Our friendly team is fully equipped to deliver outstanding results efficiently and effectively, ensuring the job is done right the first time, every time. If you’re ready to explore how HBI Australia can assist you in your commercial endeavours, don’t hesitate to call us today to initiate your project.

We offer a 24/7 commercial emergency and disaster response service, dedicated to assisting in times of crisis across South East Queensland, including both urban and rural areas, Far North Coast NSW, Mid North Coast, Central Coast, Newcastle and Northern Rivers regions of New South Wales. Our commitment is to provide rapid, reliable, and efficient service to support communities during unexpected disasters.

When catastrophe strikes, HBI Australia can be trusted to be there when it counts.

Our commercial team are specialists when it comes to rapid emergency and disaster relief situations and can have our people onsite at short notice to assess the damage. We make sure we’re there when you need us. HBI Australia operate 24/7 365 days a year and are make safe experts with internal roofing, carpentry, asbestos removal and demolition teams on standby. Our highly-qualified team have the experience and the expertise to handle any building repair emergency.

Minimise disruption safely.

Customer safety and customer satisfaction is our top priority. We will always strive to repair damages quickly and efficiently, while providing all the support and understanding you need during a difficult time.

We deliver a fast, efficient and professional emergency service to the insurance industry in South East Queensland, Northern New South Wales, Mid North Coast, the Hunter region and Central Coast Region. We also travel remotely for Natural Disaster management.

Our company has successfully managed operations in these disaster zones:

Ensure the safety and restoration of your commercial property by conducting a thorough assessment of damage and causation, followed by the implementation of high-quality repairs. This comprehensive approach encompasses everything from the initial evaluation to the final stages of repair, prioritising safety and excellence throughout the entire process.

We deliver an experience, not just a repair. That's how we get lives back on track – fast.

At HBI Australia, we offer a complete commercial claim management service that takes care of everything from claim assessment through to the final repair. For over a decade, we have strived towards a record of 100% customer satisfaction, customer safety and exceeding expectations. By offering a hybrid strategy point of difference in conjunction with cost leadership, we’re able to maintain sustainability in the insurance rectification market. Our premium services and competitive rates keep us ahead of our competitors.

Powered by technology.

We also have a strong focus on technology and employ the most up-to-date digital software and equipment to help us deliver a fuss-free experience for clients. Our team work with tablets to complete assessments and causation reports as well as a detailed scope of works that steps through the repairs needed. These reports are then ready for our experienced team to connect to your insurer’s platform and complete the uploading of the report, detailed scope and images of the damage with the estimated cost of repair. This results in a fast and efficient turnaround on claim assessment and estimating submission. HBI Australia’s advanced project management systems monitor KPI’s and our dynamic team work towards achieving these on every claim. We have dedicated staff roles that carry out daily reporting on KPI timeframes.

Qualified and ready to deliver.

We’re licensed, insured, experienced and ready to guarantee a really positive outcome for you with your claim, your repair and your experience. We complete high standard, quality repairs. We value feedback and audit repair quality and customer service during and post completion of your repair. HBI Australia offer commercial insurance building services to South East Queensland, Northern New South Wales, Mid North Coast, the Hunter region and Central Coast Region on a BAU (business as usual) basis. All other areas for emergencies and isolated claims upon request.

Complete Claim Management Process.

Claim Allocation

The Claim Allocation arrives from Insurance Partner.

Customer Contact

Our booking team immediately contacts the customer and organises a prompt onsite assessment report and scope or quote.

Efficient Estimating

HBI Australia efficient estimating and claims processing to the Insurer’s operating platform.

Work Is Carried Out

Proficient project management and fast repair of approved works. Our claims coordinators and supervisors along with our BMS keeps you informed and in touch throughout the repair and complete your repairs in an efficient and well-ordered process.

Quality Assurance Check

We audit our workmanship and service to ensure we deliver on our promise and to your complete satisfaction.

Life Back On Track

Certified Claim completion for both our Insurance partners and Insured customers.

We offer highly competitive rates and boast extensive experience in collaborating with insurance partners on commercial and large loss claims throughout Australia. Our expertise ensures efficient, effective solutions for complex cases, making us a trusted choice for navigating the intricacies of insurance claims and securing optimal outcomes for our clients.

Quality services without the heavy cost.

We’re able to supply an above average customer experience while remaining competitive in price, making it commercially feasible to partner with our company. HBI Australia’s competitive edge is evident on a large scale when it comes to working on commercial projects. Our proven track record in this line of work speaks for itself and we continually find our company being called upon to complete commercial and large loss claims for our partners.

Exceeding timeliness while maintaining quality repairs.

We understand that any major damage caused to your business can have a detrimental effect on your livelihood. That’s why we aim to assess the damage quickly and reduce repair life significantly so our commercial customers can be back in business sooner than expected and trading as usual.

Our qualified team of estimators, supervisors and trades are equipped with the most up-to-date tools and technologies to ensure they can handle even the most complex of claims. No job is too big of a challenge for us.

HBI Australia are able to service the industry nationwide for this type of project. Call us today to speak with our professional team on how we can help you start your commercial or large loss claim and get your business back on track again.

Our team of skilled estimators, supervisors, and commercial tradesmen are fully equipped to manage all your re-roofing needs with precision. We offer top-quality service and dependable solutions for any roofing project, ensuring meticulous attention to every detail. Trust our professionals to deliver exceptional results that not only enhance the durability but also improve the aesthetic appeal of your roof.

Experienced commercial roof experts, plumbers and builders providing high quality service, product and installation.

HBI Australia is fully licensed and insured to provide all types of re-roofing services. Our in-house roofing management capability means better quality control and lower costs for your project.

All under one roof.

Our clients choose us because we offer all the expertise of commercial licensed builders with the convenience of in-house re-roofing management. Not only does this guarantee a high-quality result, it also allows us to offer significant cost savings on projects with requirements for both.

HBI Australia’s commercial team experience spans across 35 years experience and over the last 15 years HBI Australia have carried out re-roofing repairs to all the major hail storm events in South East QLD area down to Newcastle.

Our fast and efficient approach to re-roofing projects ensures minimal disruption to families and businesses. Over the years, we have successfully replaced thousands of house roofs and carried out many large commercial re-roofing projects.

With offices in Northern Rivers, Newcastle Hunter Region, Coffs Harbour, Central Coast and South East Queensland, HBI Australia can service a huge geographical area and still offer the local touch service.

If you’re looking for an insurance building company you can trust with all of your re-roofing needs, get in touch today to discuss your situation. We’ll take care of the entire claim process, from beginning to end, and save you time and money.